Frequently Asked Questions for Parents

Q: Whom should I contact with a question about my student’s housing?

A: For questions pertaining to student housing and meal plan billing, please contact the Student Accounts office at 406.657.1016. For all other questions regarding student housing, please contact the Office of Residence Life at 406.657.1051 or email

Q: How can I best assist my student as he or she adjusts to living on campus?

A: The best way that a parent can help a student acclimate to living away from home is to encourage them to take a proactive role in their own experience. Getting to know staff members and becoming familiar with campus policies is crucial. Staff members are always here to help serve students and enrich their experience.

Q: Am I allowed to spend the night in my student’s room when I come to campus?

A: Parents are welcome to stay in student rooms if the student’s roommate(s) are comfortable with it. Roommate contracts are a great place to start having these conversations regarding student comfort levels in terms of family visitation. Students who are having a family member stay must register them as a guest using the Guest Registration Form. All policies apply to guests while in the residence halls. 

Q: Are the residence halls ever closed to students?

A: The residence halls remain open to students during all breaks, with the exception of winter and summer breaks.

During winter break, all residents will be asked to vacate the residence halls by the Saturday at noon following finals week. The residence halls will remain closed for the entirety of the break. Students who would like to remain on campus must complete and return the Winter Break On-Campus Housing Request Form to the Office of Residence Life located in Bair Family Student Center by Monday of finals week fall semester  at 5:00 p.m.

To be considered to live on-campus during the summer break, residents must complete and return the  Summer Break On-Campus Housing Request Form  to the Office of Residence Life located in Bair Family Student Center by April 15  at 5:00 p.m.

Q: I am working on travel arrangements for the holidays. When will my student be on break this year?

A: For a full and complete list of dates that classes will not be held, please visit the Academic Calendar.